Terms and Conditions

General Terms and Conditions

All major credit cards, debit cards (Stripe), and PayPal are accepted (payments can be made by credit cards and debit cards on PayPal as well). Items will be shipped on the next business day after receiving a full payment.


Returns are only accepted for bedding and kitchen products considering they haven’t been opened due to hygiene reasons. It must be received by us within 14 working days from when you receive it. We’ll refund the total cost but excluding your return delivery cost. Be sure to contact us through email regarding the issue. State whether a refund or replacement is required. Include a note with your order number on it for your parcel.

Return Address

Please contact and it will be sent.


We only accept emails through contact@luxurauk.com. We’ll respond within 2 hours most of the time, if during working hours. (Including weekends.)