Terms and Conditions
General Terms and Conditions
All major credit cards, debit cards, and PayPal are accepted through Shopify Payments. (Payments can be made by credit cards and debit cards on PayPal as well.)
Payment is accepted from confirmed addresses only. Items will be shipped on the next business day after receiving a full payment.
We want to guarantee that you’re happy with your item; so, if you’re unsatisfied with the product, then please return the unused item securely within 14 working days from when you receive it. We’ll refund the total amount including postage, but excluding your return delivery cost. Be sure to contact us with your order number, state whether a refund or replacement is required, and any faulty items must have a full description of the fault. Please don’t forget to obtain a proof of postage from the courier you use. (There’s no charge for proof of postage.)
Alexandra Trading Centre
We only accept emails through firstname.lastname@example.org. We’ll respond within 2 hours most of the time, if during working hours. (Including weekends.)